Archive for the ‘Product Management’ Category
Monday, March 24th, 2008
Alexander Kjerulf has a great post over on his blog, "Chief Happiness Officer". The post is entitled Top 5 Reasons Why the Customer Is Always Right Is Wrong, and it outlines some reasons why you should consider how you handle your customers.
The fact is, some customers simply do not fit your company's product, brand or culture. Some customers have demands that ...
Posted in Analysis, Communication, Leadership, Operations Management, People Management, Product Management, Project Management | No Comments »
Monday, March 17th, 2008
Guy Kawasaki wrote a great post a while back about customer happiness. I've seen this at work before. My parents, for example, have been thinking about buying a big screen television for years. The problem is, nowadays, there's HDTV, LCDs, DLP, plasma, projection, etc. The choices are too many, the ...
Posted in Analysis, Product Management, Project Management | No Comments »
Sunday, March 9th, 2008
Most of us who have ever been involved in implementing a piece of enterprise software has faced this. You gather requirements and evaluate software vendors. You jump various political hurdles inside your company. You build your implementation team and start ramping up to install the product. In this middle of ...
Posted in Analysis, Product Management | No Comments »
