The Freelance Folder blog posted recently this great list of five biggest freelancing mistakes. In brief, the points that they mention are:
- Failing to Sell (failure to demonstrate how you or your service is truly valuable)
- Always Saying Yes
- Not Following Up
I would argue that this may also be five of the biggest mistakes that any business, any department, or even any individual in a given business makes. Failing to do any of these things with your clients- whether your client is a coworker, another department, or a customer- are all things that can lead to your long-term failure. They are all mistakes that damage your reputation, your integrity, and your perceived value.
Ask yourself now- am I guilty of any of these things? Is my department? Is my business? What is the effect it is having? How can I turn things around?