Archive for March, 2008

  • PMS Relief:  Fun with Cubicles

    PMS Relief: Fun with Cubicles

    Here’s the PMS (project management syndrome) relief of the week (late though it is in the day).  Most of us live, or have lived, in cubicle land.  Many of us resist the monotony and the lack of personality of the space with little personalizations, like...

    Full Story

  • More on Hiring:  Part 3- Setting Expectations

    More on Hiring: Part 3- Setting Expectations

    As I’ve mentioned in previous posts, I’m going through the process right now of expanding staff, and that means the time-honored tradition of interviewing candidates. The other day, I interviewed a candidate that asked a blatantly obvious question- one that no one had ever asked...

    Full Story

  • If You Want Happy Customers, Give Them Less Information

    If You Want Happy Customers, Give Them Less Information

    Guy Kawasaki wrote a great post a while back about customer happiness.  I’ve seen this at work before.  My parents, for example, have been thinking about buying a big screen television for years.  The problem is, nowadays, there’s HDTV, LCDs, DLP, plasma, projection, etc.  The...

    Full Story