Archive for March, 2008

PMS Relief: Fun with Cubicles

Friday, March 21st, 2008

Here's the PMS (project management syndrome) relief of the week (late though it is in the day).  Most of us live, or have lived, in cubicle land.  Many of us resist the monotony and the lack of personality of the space with little personalizations, like a poster, a calendar, maybe ...

More on Hiring: Part 3- Setting Expectations

Wednesday, March 19th, 2008

As I've mentioned in previous posts, I'm going through the process right now of expanding staff, and that means the time-honored tradition of interviewing candidates. The other day, I interviewed a candidate that asked a blatantly obvious question- one that no one had ever asked before.  It's so obvious that I ...

If You Want Happy Customers, Give Them Less Information

Monday, March 17th, 2008

Guy Kawasaki wrote a great post a while back about customer happiness.  I've seen this at work before.  My parents, for example, have been thinking about buying a big screen television for years.  The problem is, nowadays, there's HDTV, LCDs, DLP, plasma, projection, etc.  The choices are too many, the ...

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