Archive for March, 2008
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Lead Like Ahnald
Posted on March 26, 2008 | No CommentsSo Friday afternoon I was having the brakes checked on my car. The wait was, well… what you’d expect at a mechanic’s on a Friday afternoon. Lying on the table there was a variety of magazines… mostly car mags, a few sports magazines… and on... -
The Customer is Always Right- Aren’t They?
Posted on March 24, 2008 | No CommentsAlexander Kjerulf has a great post over on his blog, “Chief Happiness Officer“. The post is entitled Top 5 Reasons Why the Customer Is Always Right Is Wrong, and it outlines some reasons why you should consider how you handle your customers. The fact is, some customers simply do not fit your company’s product, brand... -
UF Postings Past: Involving Stakeholders in Projects
Posted on March 23, 2008 | No CommentsOne of the toughest part of projects is managing stakeholder relationships. In any project, you have a number of stakeholders: the customers who will use the end product, the team that will support the product, the team that will market and/or sell the product, the...