Archive for March, 2008
Wednesday, March 26th, 2008
So Friday afternoon I was having the brakes checked on my car. The wait was, well... what you'd expect at a mechanic's on a Friday afternoon. Lying on the table there was a variety of magazines... mostly car mags, a few sports magazines... and on top of the pile, an ...
Posted in Leadership | No Comments »
Monday, March 24th, 2008
Alexander Kjerulf has a great post over on his blog, "Chief Happiness Officer". The post is entitled Top 5 Reasons Why the Customer Is Always Right Is Wrong, and it outlines some reasons why you should consider how you handle your customers.
The fact is, some customers simply do not fit your company's product, brand or culture. Some customers have demands that ...
Posted in Analysis, Communication, Leadership, Operations Management, People Management, Product Management, Project Management | No Comments »
Sunday, March 23rd, 2008
One of the toughest part of projects is managing stakeholder relationships. In any project, you have a number of stakeholders: the customers who will use the end product, the team that will support the product, the team that will market and/or sell the product, the team that will build the ...
Posted in Uncategorized | No Comments »