Archive for October, 2007

One Important Thing You Can Do For Your Blog…

Monday, October 29th, 2007

Proofread- ugh!  If anyone saw the last post as it went live, I had it quite backwards due to a failure to proofread and stopping in the midst of writing to deal with real life. Although it did make a fairly humorous read that way.  Sorry for any confusion.  Post has been ...

Ten Things You Can Do To Build Morale

Monday, October 29th, 2007

Morale is powerful.  Morale can get your team to go the extra mile.  To provide service that your customers rave about.  To recommend your company to top prospective employees. It can also lead your employees to sneak out the back stairwell fifteen minutes early every day.  To provide customer service that ...

Estimates and Commitments

Sunday, October 28th, 2007

My boss has a key idea that he is spreading to both our business and our clients:  the idea of estimates and commitments.  The definition for each should be obvious, but we often lose track of them in the business world. An estimate is an educated guess, based on the knowledge ...

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