Archive for October, 2007
Monday, October 29th, 2007
Proofread- ugh! If anyone saw the last post as it went live, I had it quite backwards due to a failure to proofread and stopping in the midst of writing to deal with real life.
Although it did make a fairly humorous read that way.
Sorry for any confusion. Post has been ...
Posted in Uncategorized | No Comments »
Monday, October 29th, 2007
Morale is powerful. Morale can get your team to go the extra mile. To provide service that your customers rave about. To recommend your company to top prospective employees.
It can also lead your employees to sneak out the back stairwell fifteen minutes early every day. To provide customer service that ...
Posted in Leadership | No Comments »
Sunday, October 28th, 2007
My boss has a key idea that he is spreading to both our business and our clients: the idea of estimates and commitments. The definition for each should be obvious, but we often lose track of them in the business world.
An estimate is an educated guess, based on the knowledge ...
Posted in Leadership, Project Management | 1 Comment »